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Tracking on iOS

Why you should allow tracking and how to do it on your iOS device.

Updated today

Our mission is to put more money in your pocket. To do that, we track your activity in gaming apps and websites where deals are hosted. This lets us confirm you're meeting earning requirements.

Although tracking isn't required to participate, we highly recommend enabling it for the best, most rewarding experience. To ensure it works correctly, enable tracking on your iOS device before downloading a gaming app or signing up for a deal.


iOS tracking rules and features

Apple iOS devices do not allow tracking by default, and some iOS features, such as iCloud Private Relay, prevent apps from tracking users' activity.

Learn more about iCloud Private Relay

iCloud Private Relay is an extra service enabled by default with the iCloud+ subscription plan. According to Apple, it helps protect your activity and information by encrypting the traffic leaving your device and sending it through separate internet relays. It masks your IP address and prevents websites and network providers from tracking your activity.

Why it matters

Although this is an excellent security feature, it poses several challenges to KashKick and other apps or services.

First, it prevents us from tracking your activity in game apps or websites. We need to track and verify your activity in our app and the websites and apps you install or access through KashKick to pay you for playing games and completing deals.

Second, Private Relay masks your IP address by default. You can adjust that setting on your device, but if you use the default setting, we won't be able to confirm that your location is within the US. Per our Terms of Service, KashKick can only be used within the US. We confirm your IP address using location services and identity verification at Kash Out.

What you can do

We recommend disabling iCloud Private Relay on your device to access KashKick and related apps or websites.

If you're suspicious of that, we recommend at least adjusting your location settings for iCloud Private Relay and selecting an IP Address Location within the US. Ideally, you would select your home address to prevent potential issues with tracking and identity verification when you Kash Out.

Your privacy is our top priority. Learn what we track and why, and visit our Privacy Policy for more information on how we protect your information.


How to allow tracking

You can either allow tracking for KashKick before you start engaging with offers, or you can wait to be prompted by KashKick to allow tracking.

Adjusting your device tracking settings will disrupt your in-progress games or deals and require you to allow tracking again.

In device settings

To allow tracking for KashKick in device settings:

  1. Go to Settings, then Privacy & Security > Tracking.

  2. Tap Allow Apps to Request to Track.

  3. Tap to enable KashKick.

    In iOS Tracking settings, allow apps to request tracking and enable for KashKick.

Don't see KashKick in the list? Click here for more help.

Within KashKick

If you do not allow tracking via your device settings, you will be asked to allow it the first time you engage with a game or deal in the KashKick iOS app.

To allow tracking from within the KashKick app:

  1. Tap Earn $ on a game or deal card. The tracking message appears.

  2. Select the checkbox to acknowledge that you understand you're allowing the app to track your activity.

  3. Tap Continue.

    Select to acknowledge tracking.


  4. Another tracking notification appears. Tap Allow.

    Tap Allow.


  5. You will be directed to the App Store to get the game or to Safari to start the deal.

If you are asked to allow tracking upon opening the app, always choose Allow.


Other settings that may interfere

Other factors can interfere with tracking on your device. Before you install a game or sign up for a deal:

  1. Disconnect from any VPNs and proxies

  2. Disable ad or extension blockers

If you're installing a game, use the link in KashKick to install it on the device you intend to play on and confirm that you haven't previously installed it–we can only reward new players. When prompted, allow or accept game tracking and cookies after installation.


How to confirm tracking works

The game you installed should appear on the My Challenges tab in Challenges within a few hours, at most 24 hours.

The same applies to deals. Look for in-progress deals on the In Progress tab in Deals. But there is one exception: deals with just one earning goal will go directly to the History tab.

You should also see kash in your account when you reach your first earning goal.


FAQs

What if I installed and played an app or accepted an offer with iCloud Private Relay enabled?

If so, check the Challenge In Progress or Deals In Progress tabs to see if your progress and activity have been recorded and are accurate. For more on how to do this, see Tracking your progress in games and deals.

If your progress record doesn't seem right, please contact Support for help.

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