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How Tracking Works on iOS

Why you should allow tracking and how to do it on your iOS device.

We recommend enabling tracking on your iOS device to enjoy a more personalized experience and ensure accurate tracking of purchases and progress in gaming apps and websites hosting deals.

Tracking isn't required to participate, but enabling it will give you the most rewarding experience with KashKick.


Must-Have Settings for Success

Apple iOS devices do not allow tracking by default, and some iOS features prevent apps from tracking your activity.

To make sure tracking works correctly, confirm these device settings:

  • Enable Allow Apps to Request to Track

  • Disable iCloud Private Relay

  • Disable or disconnect from VPNs or proxies

Also, be sure that you:

  • Use links from KashKick to install game apps or sign up for deals

  • Only participate in games or deals you haven't tried before

  • Install apps on your go-to gaming device

  • Always accept cookies and allow tracking when prompted

Together, these steps help ensure you meet the tracking and eligibility requirements, allowing us to reward your participation.

Use the Tracking Health tool, linked in the account menu in the KashKick app, to make sure your device settings are set for success. Read on for help managing your device settings.


Enable Allow Apps to Request to Track

If you haven't enabled Allow Apps to Request to Track in your device's Tracking settings, you won't receive an invitation to allow tracking in KashKick or any other app. Remember, tracking lets KashKick receive updates on your activity in apps so we can confirm you're meeting your earning goals.

Therefore, it's important that you enable Allow Apps to Request to Track on your device. Here's how to do it:

  1. Open device Settings; it's the gear icon.

  2. Scroll to Privacy & Security, then tap it.

  3. Tap Tracking.

  4. Tap Allow Apps to Request to Track.

  5. Tap to enable KashKick.
    ​

    In iOS Tracking settings, allow apps to request tracking and enable for KashKick.

    Don't see KashKick in the Tracking list? Click here for more help.

When you install a game app or visit a deal website, allow tracking when asked. This helps us stay updated on your progress and rewards you accordingly.


Disable iCloud Private Relay

This Apple feature is enabled by default on your device if you're running the latest iOS or have an iCloud+ subscription. Private Relay masks your IP address, preventing apps like KashKick from tracking your activity and knowing your location.

With Private Relay enabled, we won't be able to reward your activity in our app and games or verify your identity at Kash Out. For this reason, we recommend you disable it and keep it off.

To disable iCloud Private Relay:

  1. Go to Settings; it's the gear icon.

  2. Tap your name icon.

  3. Tap iCloud.

  4. Scroll to Private Relay and tap it.

  5. Tap Turn Off Private Relay.

Choosing the 'Turn Off Until Tomorrow' option at step 5 isn't recommended, as Private Relay will reactivate after 24 hours and could interfere with tracking.

What to do if you started a game or deal with iCloud Private Relay enabled

For games, check the My Games tab, and for Deals, check the In Progress tab, to see if your activity has been recorded accurately. See also Tracking your progress in games and deals.

If the records in KashKick appear incorrect, contact Support for help resolving the issue.

Your privacy is our top priority. Discover what we track and why, and visit our Privacy Policy for more details on how we safeguard your information.


Disable or Disconnect from VPN

Using a VPN can interfere with tracking, and under our Terms of Service, we do not support its use. You may be connected to a VPN without realizing it, especially if you're at work or in a different location. To make sure you're not using a VPN, check your device settings.

To disable VPN on iOS:

  1. Go to device Settings; it's the gear icon.

  2. Tap General.

  3. Scroll to VPN & Device Management, then tap it.
    ​

    Tap VPN & Device Management in General device settings.

  4. Tap to disable VPN.


How to Confirm Tracking Works

After you tap Earn $ for a game, it will appear as Pending on the My Games tab in Games while we confirm your install. This usually takes a few minutes to a few hours. Once confirmed, the status changes to In Progress, and you can track your progress toward goals and rewards.

If your game is still Pending or your activity isn't showing after 6 hours, contact Support.

Deals typically take up to 24 hours to appear on the In Progress tab in Deals. Deals with a single earning goal move directly to the History tab once complete.

You should also see kash in your account when you complete your first earning goal.

If you followed all the steps here and tracking still isn't working, please contact Support for help.

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