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Verifying your identity

Learn why and how we verify your identity at Kash Out.

Updated today

We take account security seriously. That's why we ask you to verify your identity before you Kash Out for the first time and whenever you change your payment information. This helps us protect your account and money.


What is identity verification?

Verify your identity with verifiable information and documentation, such as a driver's license or passport. We've partnered with Plaid, a trusted financial security and data protection leader, to safeguard your account through identity verification.

When is it required?

You will be asked to verify your identity when you Kash Out for the first time.

You may be asked to reverify your identity if:

  • You change the PayPal information on your account

  • You attempt to withdraw large amounts

  • We note unusual or suspicious activity on your account

What you need

When verifying your identity, you may need:

  • Personal information–your name, address, date of birth, and the last four digits of your SSN

  • A mobile device

  • Pictures of identifying documents, such as a driver's license or passport

We do not save or sell personal information you provide during identity verification. See our Privacy Policy for details.


What to expect

During the process, you will complete some or all of these steps:

  1. Enter personal information and SSN.

  2. Submit pictures of identifying documents.

  3. Submit a selfie.

See an example

If you're unable to complete identity verification, contact Support.


FAQs

Do I have to complete ID verification when I choose Kash Rewards?

Yes, identity verification is required for all Kash Out types. Remember, this helps us keep your account safe and protect your money.

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