We take account security seriously. That's why we ask you to verify your identity before you Kash Out for the first time and whenever you change your payment information. This helps us protect your account and money.
How we verify your identity
We've partnered with Plaid, a trusted leader in financial security and data protection, to safeguard your account by verifying your identity with a driver's license or passport.
When is it required?
You'll be asked to verify your identity when you Kash Out for the first time. You may also be asked to reverify your identity if:
You change the PayPal information on your account
You attempt to withdraw large amounts
We note unusual or suspicious account activity, such as unusual login patterns
What you need
When verifying your identity, you may be asked to provide:
Personal information–your name, address, date of birth, and the last four digits of your SSN
A mobile device
Pictures of identifying documents, such as a driver's license or passport
We do not save or sell personal information you provide during identity verification. See our Privacy Policy for details.
What to expect
During the process, you'll complete some or all of these steps:
Enter personal information and SSN.
Submit pictures of identifying documents.
Submit a selfie.
Example
Example
If you're unable to complete identity verification, contact Support. Make sure that the verification process is fully completed and that all information is submitted accurately. If problems persist, reattempt verification using updated instructions or links provided by Support.
FAQ
What can I expect if there's suspicious activity on my account?
What can I expect if there's suspicious activity on my account?
We are committed to keeping your account safe. If we detect unusual login patterns, we may notify you and ask you to verify your identity.
Here's what you can expect:
We'll send a unique verification link to your email or during a login attempt.
Submit all required documents or information as outlined in the verification process.
Contact Kashkick Support if issues persist or if further steps are needed.
Do I have to complete ID verification when I Kash Out to KashRewards?
Do I have to complete ID verification when I Kash Out to KashRewards?
Yes, identity verification is required for all Kash Out types. Remember, this helps us keep your account safe and protect your money.