Your progress usually appears in KashKick within a few hours, but it can take up to 24 hours. If it's still not showing up after 24 hours, it might be due to tracking issues or because you don’t meet the device or eligibility requirements for the game or deal.
We understand this can be frustrating, but we're here to help!
Troubleshooting tips
Each of these factors can affect how offers track in KashKick. Check each one to troubleshoot issues.
Eligibility
Must be a new user (no previous installs or sign-ups)
Check Additional Info for requirements
Device
Use the original device you started the offer on
Don’t switch devices/operating systems
Stable internet connection required
Tracking & Privacy
Enable tracking (cookies + disable Do Not Track)*
VPN/proxy must be off
Ad/extension blockers must be off (e.g., Honey)
iCloud Private Relay must be off (iOS only)*
After troubleshooting
Check progress in KashKick:
Games: My Games tab
Deals: Deals → In Progress
Still stuck? Contact Support.
Please note that we’re unable to manually update progress, as tracking comes from advertisers.
*See Tracking on iOS and Tracking on Android pages for setup details.